ITIL v5 Foundation Certification Training (Online 2hrs per session, 8 Sessions in total) inclusive of Exam

ITIL v5 Foundation Certification Training (Online 2hrs per session, 8 Sessions in total) inclusive of Exam

Original price was: R15 000.Current price is: R13 500.

ITIL (Version 5) is the latest evolution of the ITIL framework, designed to support modern, digital-first, and AI-enabled organizations. It builds on previous ITIL knowledge and introduces updated guidance for managing digital products and services, with a strong focus on value creation, adaptability, and collaboration across the entire organization. The framework is practical, role-relevant, and supports professionals in both stable and rapidly changing environments, making it suitable for all levels and roles involved in digital product and service management​​.

If you are already familiar with or certified in previous ITIL editions, your existing knowledge remains valuable, and there are streamlined pathways to transition to ITIL (Version 5).

ITIL® v5 Foundation Certification Training (Online)

Build a strong foundation in modern IT service management with our ITIL® v5 Foundation Certification Training, delivered through a flexible online learning format designed for working professionals.

This program is structured into 8 interactive sessions (2 hours each), allowing participants to gain comprehensive knowledge of IT Service Management (ITSM) while balancing their professional commitments this is inclusive of Exam

The ITIL® framework is globally recognized for enabling organizations to design, deliver, manage, and continuously improve IT services. This training provides a practical understanding of the ITIL Service Value System (SVS), guiding principles, and key management practices, while preparing you for the ITIL® Foundation certification exam.

📅 Training Details

  • Mode: Online Instructor-Led Training

  • Session Duration: 2 hours per session

  • Total Sessions: 8 sessions

  • Total Duration: 16 hours

  • Certification Preparation: ITIL® Foundation

🎯 Who Should Attend

This course is ideal for:

  • IT Professionals and Support Staff

  • IT Managers and Team Leaders

  • Service Desk and Help Desk Professionals

  • System Administrators and Engineers

  • DevOps and Cloud Professionals

  • Anyone involved in IT service delivery and management

📚 What You Will Learn

Participants will gain knowledge of key ITIL concepts, including:

  • Introduction to IT Service Management (ITSM)

  • The ITIL Service Value System (SVS)

  • The Four Dimensions of Service Management

  • ITIL Guiding Principles

  • Key ITIL Management Practices, including:

    • Incident Management

    • Problem Management

    • Change Enablement

    • Service Request Management

    • Service Level Management

🎓 What You Will Get

✔ Comprehensive ITIL® Foundation training
✔ Flexible online learning schedule
✔ Instructor-led interactive sessions
✔ Practice exam questions and exercises
✔ Course training materials
✔ Certificate of course completion

🚀 Benefits of ITIL Certification

  • Improve IT service quality and operational efficiency

  • Align IT services with business objectives

  • Enhance career opportunities in IT service management

  • Gain a globally recognized certification

📌 Important Note

The ITIL® Foundation certification exam is administered by accredited examination institutes. Exam registration may be handled separately depending on training arrangements.

🔗 Reserve Your Seat

This flexible online format ensures high-quality learning with convenience and accessibility.

👉 Register today and enhance your IT service management expertise with ITIL®.

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