May 18-20|ITIL® v5 Foundation (K13,500)

ITIL® 5 Foundation Certification Training (May 18–20)

Improve your IT service management capabilities with our ITIL® 5 Foundation Certification Training, a 3-day intensive program designed to provide a strong understanding of modern IT Service Management (ITSM) practices and prepare you for the ITIL® Foundation certification exam.

The ITIL framework is globally recognized for helping organizations design, deliver, manage, and continually improve IT services that align with business objectives. This training provides a practical introduction to the ITIL Service Value System, guiding principles, and key service management practices used by leading organizations worldwide.

Participants will gain the knowledge required to improve service delivery, enhance IT operations, and prepare confidently for the ITIL® certification exam.

📅 Training Details

• Dates: May 18 – May 20

• Duration: 3 Days Instructor-Led Training

• Price: K13,500

• Certification Level: ITIL® Foundation

• Delivery Mode: Instructor-led training

🎯 Who Should Attend

This course is ideal for:

• IT Managers and Team Leaders

• IT Support and Service Desk Professionals

• System Administrators and Engineers

• DevOps and Cloud Professionals

• IT Consultants and Analysts

• Anyone involved in IT service delivery and management

📚 What You Will Learn

Participants will learn key ITIL concepts including:

• Introduction to IT Service Management (ITSM)

• The ITIL Service Value System (SVS)

• The Four Dimensions of Service Management

• ITIL Guiding Principles

• Key ITIL Management Practices, including:

  • Incident Management

  • Problem Management

  • Change Enablement

  • Service Request Management

  • Service Level Management

🎓 What You Will Get

✔ Comprehensive ITIL® Foundation training
✔ Exam preparation guidance and practice questions
✔ Course training materials
✔ Certificate of course completion
✔ Practical insights into IT service management best practices

🚀 Benefits of ITIL Certification

• Improve IT service delivery and operational efficiency

• Align IT services with business goals and customer needs

• Enhance career opportunities in IT service management

• Gain a globally recognized certification

📌 Important Note

The ITIL® Foundation certification exam is administered by accredited examination institutes. Exam registration may be handled separately depending on training arrangements.

🔗 Reserve Your Seat

Seats are limited to ensure interactive learning and personalized instruction.

👉 Register today and strengthen your expertise in IT service management with ITIL®.