April 6 – 8| ITIL® v5 Foundation (K13,500)

ITIL® 5 Foundation Certification Training (April 6–8)

Enhance your IT service management skills with our ITIL® 5 Foundation Certification Training, designed to provide a strong understanding of modern IT Service Management (ITSM) practices and prepare you for the ITIL® Foundation certification exam.

This 3-day intensive course introduces participants to the ITIL framework, service value system, guiding principles, and best practices used by organizations worldwide to deliver high-quality IT services.

The training combines theory, practical examples, and exam preparation, ensuring participants gain both practical knowledge and confidence to pass the certification exam.

📅 Training Details

• Dates: April 6 – April 8

• Duration: 3 Days Instructor-Led Training

• Price: K13,500

• Certification Level: ITIL® Foundation

• Delivery Mode: Instructor-led training

🎯 Who Should Attend

This course is ideal for:

• IT Professionals and Support Staff

• IT Managers and Team Leaders

• Service Desk and Help Desk Professionals

• System Administrators

• DevOps and Cloud Professionals

• Anyone involved in IT service delivery and management

📚 What You Will Learn

Participants will gain knowledge of key ITIL concepts, including:

• Introduction to IT Service Management (ITSM)

• The ITIL Service Value System (SVS)

• The Four Dimensions of Service Management

• ITIL Guiding Principles

• Key ITIL Management Practices such as:

  • Incident Management

  • Problem Management

  • Change Enablement

  • Service Request Management

  • Service Level Management

🎓 What You Will Get

✔ Comprehensive ITIL® Foundation training
✔ Official ITIL® exam preparation guidance
✔ Practice exam questions and exercises
✔ Course training materials
✔ Certificate of course completion
✔ Practical IT service management insights

🚀 Benefits of ITIL Certification

• Improve IT service quality and efficiency

• Align IT services with business objectives

• Enhance career opportunities in IT management

• Gain a globally recognized certification

📌 Important Note

The ITIL® Foundation certification exam is administered by accredited examination institutes. Exam registration may be handled separately depending on training arrangements.

🔗 Reserve Your Seat

Seats are limited to ensure interactive training and personalized guidance.

👉 Register today and advance your IT service management career with ITIL®.